Rental Rules
A security deposit of €300 is required. It can be paid in cash upon vehicle pick-up or by bank transfer no later than three days before collection.
The deposit will be refunded upon return of the vehicle, provided it is returned clean and with a full tank, in accordance with the booking terms.
If the deposit is paid by bank transfer, it will be refunded within three days.
RENTACARSLO reserves the right to adjust the deposit amount at its discretion.
- The car pick-up centers are located in Ljubljana and in Izola. You can order the delivery of the car to your address, the service is paid, the cost is calculated upon request. Delivery to Ljubljana airport 40 euros, Ljubljana railway station 15 euros.
- If you book a car less than 24 hours before pickup, wait for a written confirmation from our representative. Without it, the order is not considered accepted.
- The rental price is based on pick-up and drop-off during working hours (from 9:00 to 18:00). For non-working hours, the following additional charges will apply: at 8:00 – €20, at 19:00 – €15, from 20:00 to 21:00 – €45, from 22:00 to 7:00 – €60. This surcharge is automatically calculated on the website when pricing your rental.
- The number of days is considered to be days, 24 hours from the moment the car was issued, when the next 24 hours come, the next day is considered. The excess is paid additionally.
- Our cars are allowed to travel abroad the Republic of Slovenia, you just need to warn us about this and we will make a corresponding note in the rental agreement. When traveling outside of Slovenia, the mileage limit is 500 km per day, the excess is charged at 10 cents per 1 km.
- To confirm the reservation, an advance payment of 30% of the rental price is required. If the reservation is cancelled less than 5 days (120 hours) before vehicle pickup, or in case of no-show at the agreed time and place without prior notice, the advance payment is non-refundable. The rental term and amount remain unchanged.
The rental price includes Third-Party Liability Insurance and a Slovenian motorway vignette.
Third-Party Liability Insurance is mandatory and allows the vehicle to be legally driven on public roads. It covers damage or injury caused to third parties but does not cover damage to the rented vehicle.
For rentals longer than 7 days, you may purchase Casco Insurance (Collision Damage Coverage).
The cost ranges from €12 to €20 per day, depending on the vehicle. The insurance deductible (excess) ranges from €350 to €550.
Casco Insurance covers damage to the rented vehicle. In the event of an accident, the renter is responsible only for the deductible amount, while any repair costs exceeding the deductible are covered by the insurance company.
- You can also add optional Vehicle Theft Insurance, which is valid provided that the following conditions are met:
- the vehicle must be locked and parked in a secure or designated parking area;
- the keys and vehicle documents must not be left inside the vehicle;
- in the event of theft, all sets of keys and the vehicle documents must be handed over to the Lessor;
- the theft must be reported immediately to both the police and the Lessor.
Failure to comply with any of the above conditions will render the additional Vehicle Theft Insurance invalid, and the Renter shall be fully liable for any loss or damage resulting from the theft of the vehicle.
You may also purchase Windscreen & Mirror Protection.
This optional cover protects against any damage to the windscreen, windows, and exterior mirrors of the rented vehicle with no deductible and no coverage limit.
This protection is charged once per rental and remains valid for the entire rental period.
All our vehicles undergo timely Maintenance and Technical Inspection. Our warranty does not apply to the condition of the car tires (cuts, punctures, etc.), the battery, external and internal lighting bulbs (the driver must be able to change the near and far external lighting bulbs on his own, the cars are equipped with spare kits), the level and availability of fuel during operation car.
The rental agreement can be downloaded from the link.
